General support
Accounts, purchases, downloads or platform questions.
Use this for general support questions about Dubplate Society.
Email supportContact
Send the right signal.
For support, artist enquiries, privacy questions, copyright issues or abuse reports, contact Dubplate Society using the relevant channel below.
support@dubplatesociety.comWe review messages manually.
Channels
Choose the closest route.
Artist applications
Release through Dubplate Society.
Artists should use the application flow so the right review information is captured.
Apply as an artistCollector access
Join the collector side.
DJs, selectors and collectors can join the waitlist for private-beta and launch updates.
Join as a collectorCopyright / takedown
Rights issues or unauthorised uploads.
Include enough information to identify the work, the material at issue, your contact details and supporting evidence.
Email copyright supportPrivacy
Privacy and account data questions.
Send privacy concerns, data access questions or account data requests through the approved support address.
Email privacy supportAbuse / leaked-file reports
Misuse, leaked files or abuse reports.
Report suspected misuse, leaked files, unauthorised redistribution or abusive behaviour with as much context as possible.
Email abuse supportBefore you write
Useful context gets answered faster.
For support questions, include the account email and a short description of the issue. Do not email passwords, payment card numbers or private keys.
For copyright and takedown requests, include the work, the material at issue, your relationship to the rights, and supporting information.
For policy details, read the Terms, Privacy Policy and Refund Policy.